1.This website is operated by [STOCKHEN]. By accessing and shopping on our website, you are deemed to have accepted the terms and conditions set out below.

2. Products & Craftsmanship

• Our products are handmade, so slight variations and natural textures may occur.

• The materials used are genuine leather, waxed canvas and other quality materials and are carefully processed.

• Product images have been prepared as close to reality as possible, but there may be slight tonal differences depending on screen color settings.

3. Order & Payment

• Orders are processed after payment is confirmed.

• Payment methods: Credit card, bank transfer and other reliable payment systems.

• Special design and personalized products cannot be cancelled or returned.

4. Shipping & Delivery

• Orders are delivered to cargo within 2 business days.

• Shipping time may vary depending on the destination and the tracking number will be shared after the order.

• Customs duties on international shipments are the responsibility of the customer.

5. Returns & Exchanges

• We have a quality guarantee for handmade products, but if there is a product that you are not satisfied with, you can contact us within 30 days.

• Returns are only valid for unused and undamaged products.

• Special production and personalized products are not eligible for return.

6. Intellectual Property & Usage Rights

• All content, designs and images on the site belong to the Stockhen brand.

• Product photos and descriptions cannot be used or shared without permission.

7. Right to Amendment

• Our company reserves the right to update the terms and conditions from time to time.

If you have any questions about our policy, feel free to contact us! At Stockhen, we strive to provide you with the best shopping experience. 🧡